Q Consult Insurance (QCI) is a specialized agency with over 25 years of experience handling personal injury claims. MSTR developed the innovative Savi app to serve this purpose. It is a powerful AI solution that enables claims handlers and occupational experts to quickly and accurately convert conversations into structured, professional reports. This optimizes the handling of personal injury cases for victims and significantly accelerates claim processing.
QCI actively collaborates with various parties in the personal injury industry to stimulate progress and innovation. Its mission is clear: to optimize the personal injury claims process for victims by increasing efficiency and improving the quality of service.
Challenge
Claims adjusters and occupational experts deal with complex processes and large amounts of information every day. Manually logging and processing essential information from conversations is time-consuming and error-prone. This can lead to a significant administrative burden, affect the accuracy of reports, and slow down claim processing speeds.
Solution
MSTR has created the Savi app, a complete AI solution that transforms the personal injury reporting workflow. The Savi app eliminates the mentioned bottlenecks by:
Audio-to-text conversion: The Savi app records conversations and automatically converts the audio into text with unprecedented accuracy. Our speech recognition technology distinguishes between different speakers and immediately recognizes the specialized terminology that is crucial to the personal injury sector.
Analysis and report generation: The transcribed text is then thoroughly analyzed by AI. Essential information, important decisions, and action points are automatically identified, structured, and organized. Within minutes, the AI generates a complete and structured report, ready for use.
Customizable reports: The generated reports are seamlessly sent out in corporate style and, of course, comply with all relevant laws and regulations, including the GDPR. This guarantees both professionalism and legal certainty.
The result? The Savi app drastically reduces administrative burdens, significantly increases report accuracy, and considerably accelerates claims processing. This allows personal injury organizations to focus on helping victims efficiently and empathetically.
